Refund Policy

Refund Policy For Short Term Study Visa & Short-Term Study Visa

Please Note

  • Refund claims must be supported by the reason for the refusal of a visa with documentary evidence (original visa refusal letter, etc.)
  • Refund request will be processed within 4 weeks after receiving the refund application with necessary documentation.

No Refund Situations

  • If training cancelled by the participant because of any reason.
  • If participant obtains a Visa, regardless of his / her travel or entry to UK.
  • If participant / student failure to prove guanine intention of training or study.
  • If training is not being attended for any reason after obtaining Visa.
  • If the application for a Visa is rejected as a result of an applicant’s own mistake in their application such as a failure to:
    • Submit correct documentation.
    • Provide evidence of the required maintenance funds and etc.
  • If new regulations or any event results in eHouse losing the ability to sponsor the participant and participant have got the Visa or has not applied Visa.
  • If participant is found to have obtained a Visa by deception (for example, by submitting false documentation to eHouse / the British High Commission / Embassy ) and he/ she may be stopped taking training / course.
  • If course or training is cancelled or stopped permanently by Education House Leeds because of National or International Crisis or Disaster.

Cooling-Off Period: 2 Weeks

If a student or participant decides to cancel the course or training within the two-week cooling-off period that starts after the course fee payment, refund applicant will be eligible for a refund. The refund will be issued after deducting £300 for administrative charges and any applicable bank or other charges. It is important to note that this refund provision applies only if the student or participant has not applied for a UK Visa using the eHouse visa letter during this period.

Other Terms

  • Registration fee paid is not refundable.
  • Course or training fee is not transferable to any other participant.

Reach out to us

+447455 222161